ONESUPPORT FOR ENTERPRISE

CONTACT CENTER
MANAGEMENT SUITE

ENTERPRISE CONTACT
CENTER SOLUTIONS

Our contact center platform is a proprietary system developed in-house in order to provide the most customizable and integrated solutions for our customers. While out-of-the-box platforms already provide similar capabilities, we have yet to find a platform that offers as much unparalleled integration as well as the ability to adapt and grow with our clients.

WE CREATE CUSTOM TOOLS THAT WILL INCREASE YOUR CUSTOMER SATISFACTION

CCMS COPY NEEDED HERE // Our unique approach to customer engagement and performance improvement hinges on the ability for us to create custom tools and processes that your business is able to utilize and integrate with existing applications for functions such as billing administration, account validation, provisioning, sales, and other features. OneSupport for Enterprise offers a complete solution with focus on:

Analytics Engine
Call Center Suite
Contact Center Management
Web Based Chat
Scheduling
Knowledge Base

WHY ONESUPPORT IS THE RIGHT PARTNER FOR YOU

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SERVICE DESIGN EXPERTISE

Our solutions are designed based on the needs of your customers and your business goals.

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TRANSFORMATIONAL APPROACH

We apply innovative technology in order to deliver a unique customer experience and maximum efficiency.

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OUTCOME-BASED BUSINESS MODELS

Our long-term strategic partnerships are based on contractual models which aim to increase the success of our clients.

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DELIVERY CAPABILITIES

We deliver OneSupport quality services with the highest data security and compliance standards.

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PIONEERS OF WORK-AT-HOME

With our diverse network of delivery sites, both brick-and-mortar, and Work-at-Home, we provide services in approximately x amount of states, including x.

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AGILITY AND CUSTOMER CENTRICITY

We are quick to adapt and customize our services to the changing needs of our clients.

THE FULL ONESUPPORT FOR ENTERPRISE SOLUTION

ONESUPPORT ENTERPRISE SERVICES

CONTACT CENTER MANAGEMENT SUITE
(CCMS)

PLATFORM INTEGRATION

CONTACT CENTER MANAGEMENT

OMNI-CHANNEL SUPPORT

TALENT ACQUISITION & TRAINING

GROWTH & SCALABILITY

ENTERPRISE CONTACT CENTER SOLUTIONS

CONTACT CENTER MANAGEMENT SUITE

Our contact center platform is a proprietary system developed in-house in order to provide the most customizable and integrated solutions for our customers. While out-of-the-box platforms already provide similar capabilities, we have yet to find a platform that offers as much unparalleled integration as well as the ability to adapt and grow with our clients.

ANALYTICS ENGINE

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CALL CENTER SUITE

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CONTACT CENTER MANAGEMENT

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WEB BASED CHAT

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SCHEDULING

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KNOWLEDGE BASE

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WHY ONESUPPORT IS THE RIGHT PARTNER FOR YOU

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SERVICE DESIGN EXPERTISE

Our solutions are designed based on the needs of your customers and your business goals.

et|icon_lightbulb_alt|

TRANSFORMATIONAL APPROACH

We apply innovative technology in order to deliver a unique customer experience and maximum efficiency.

fab|fa-pushed|

OUTCOME-BASED BUSINESS MODELS

Our long-term strategic partnerships are based on contractual models which aim to increase the success of our clients.

et|icon_datareport|

DELIVERY CAPABILITIES

We deliver OneSupport quality services with the highest data security and compliance standards.

et|icon_globe|

PIONEERS OF WORK-AT-HOME

With our diverse network of delivery sites, both brick-and-mortar, and Work-at-Home, we provide services in approximately x amount of states, including x.

fab|fa-connectdevelop|

AGILITY AND CUSTOMER CENTRICITY

We are quick to adapt and customize our services to the changing needs of our clients.

CHECK OUT WHAT WE’VE DONE

HOW ONESUPPORT PLAYED A KEY ROLE IN XYZ.

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Let’s Partner Up

Say Hello!

Now you know a little bit about us, we’d really love to talk about you!
How we can help you create new connections with customers and prospects?
No matter your business challenges and opportunities, we’ve got friendly conversation waiting for you!

If you feel more comforable giving us a call,
we can be reached 24/7/365 at (844) 818-3415

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