Employee Contact

If you are an employee or a former employee, you should be able to use the information below to solve any problems and answer any questions you might have. Please be sure to read through the section below to get a full understanding of how to properly contact us in order to get the fastest response possible.

Contacting Us

Please use the form below to contact us. Inquiries submitted via the contact form will receive an email response from a representative of the appropriate department within 3-5 business days.

Report a Tardy or Absence

If you are a current employee and are seeking to notify us of an absence or a tardy, please reach out to your Team Leader via email, Spark, and/or a phone call.

Check Stubs and Tax Documents

For current or former employees seeking paycheck stubs and/or tax documents, you can find these documents on the Paylocity Employee Self Service Portal.

  • Company Code is B7535
  • Your Paylocity account credentials can be found in your personal email address associated with teleNetwork when hired. Search your email for “Subject: Event Credentials from webpaynotice.web@paylocity.com” to find login credentials.
  • Tax forms (W-2, 1095-C) are released to the Paylocity Portal by January 31st annually.

Should you need assistance logging into the Paylocity ESS Portal, please use the form below to submit a request for help.

Completed your employment with teleNetwork and need information about your benefits or to take your Exit Survey?

Former employees can find information regarding benefits, insurance, COBRA, 401(k), along with their post-employment Exit Surveys in their personal email address on file with teleNetwork at the time that employment ended. Search your email for “Subject: teleNetwork Exit Survey from noreply@telenetwork.com” to find this information.

Applicants Seeking Information

If you are an applicant seeking information regarding the application process or the status of your application, please email recruiting@telenetwork.com.

Employment Verification

In an effort to comply with both Federal and State laws, teleNetwork’s Verification of Employment Policy is as follows: teleNetwork will not respond to employment verifications unless requested by Federal or State institutions, or loan or leasing offices. We will respond to verbal verifications only if an authorized signature from the employee has been previously provided. Please contact employment.verification@onesupport.com.

Don’t see the information you need?

Please email benefits@telenetwork.com for assistance.

Select the form option below to contact us.  Inquiries submitted via the contact form will receive an email response from a representative of the appropriate department within 3-5 business days.

*Please note that we require the last four of any user’s SSN in order to verify their identity and provide privileged info. Applicants do not need to provide the last four of their SSN.


Our Office

350 Barnes Dr Suite #109,
San Marcos, TX 78666


OPen Office Hours

24/7/365 – We never close.


Get In Touch

(844) 818-3415
Chat with a Technical Advisor




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