ONESUPPORT FOR ENTERPRISE

OMNI-CHANNEL
CUSTOMER SUPPORT

OMNI-CHANNEL
CUSTOMER SUPPORT

OMNI-CHANNEL COPY NEEDED // OneSupport is a leading provider of outsourced customer care, technical support, and enterprise contact center solutions for technology product and service providers. Founded in 1993, OneSupport has helped design and implement highly successful contact center strategies for some of the largest and most innovate companies in telecommunications, retail, and technology.

WE CREATE CUSTOM TOOLS THAT WILL INCREASE YOUR CUSTOMER SATISFACTION

OMNI-CHANNEL COPY NEEDED HERE // Our unique approach to customer engagement and performance improvement hinges on the ability for us to create custom tools and processes that your business is able to utilize and integrate with existing applications for functions such as billing administration, account validation, provisioning, sales, and other features. OneSupport for Enterprise offers a complete solution with focus on:

Phone, Live Chat, Text, Email, And Social Media
Tier I, II, and III Technical Adivsor Staffing
Hardware & Software Support
Billing, Payments, Ticket Entry, and Updates
Add / Remove Products and Services
Cross-Sell / Up-Sell Products and Services

WHY ONESUPPORT IS THE RIGHT PARTNER FOR YOU

et|icon_link_alt|

SERVICE DESIGN EXPERTISE

Our solutions are designed based on the needs of your customers and your business goals.

et|icon_lightbulb_alt|

TRANSFORMATIONAL APPROACH

We apply innovative technology in order to deliver a unique customer experience and maximum efficiency.

fab|fa-pushed|

OUTCOME-BASED BUSINESS MODELS

Our long-term strategic partnerships are based on contractual models which aim to increase the success of our clients.

et|icon_datareport|

DELIVERY CAPABILITIES

We deliver OneSupport quality services with the highest data security and compliance standards.

et|icon_globe|

PIONEERS OF WORK-AT-HOME

With our diverse network of delivery sites, both brick-and-mortar, and Work-at-Home, we provide services in approximately x amount of states, including x.

fab|fa-connectdevelop|

AGILITY AND CUSTOMER CENTRICITY

We are quick to adapt and customize our services to the changing needs of our clients.

THE FULL ONESUPPORT FOR ENTERPRISE SOLUTION

ONESUPPORT ENTERPRISE SERVICES

OMNI-CHANNEL CUSTOMER SUPPORT

PLATFORM INTEGRATION

CONTACT CENTER MANAGEMENT

OMNI-CHANNEL SUPPORT

TALENT ACQUISITION & TRAINING

GROWTH & SCALABILITY

ENTERPRISE CONTACT CENTER SOLUTIONS

OMNI-CHANNEL SUPPORT

COPY NEEDED // OneSupport is a leading provider of outsourced customer care, technical support, and enterprise contact center solutions for technology product and service providers. Founded in 1993, OneSupport has helped design and implement highly successful contact center strategies for some of the largest and most innovate companies in telecommunications, retail, and technology.

Over the past two decades, we have been able to cultivate a highly qualified Work-at-Home workforce ranging across 20+ states while also recruiting and managing on-premise employees based in 4 sites in the US and Mexico City.

PHONE, LIVE CHAT, TEXT, EMAIL, AND SOCIAL MEDIA

Our training strategy is 3-tiered: Agents are first presented training materials that encompass tools, procedures, and policies. Next they are given “live tours” of the tools and procedures by Trainers utilizing the actual tools and screen sharing the how/what/why of each. Lastly the agents themselves are tasked with using the tools to perform all the functions they would on the job.

TIER I, II, AND III TECHNICAL ADVISOR STAFFING

Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy.

HARDWARE & SOFTWARE SUPPORT

Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy.

BILLING, PAYMENTS, TICKET ENTRY, AND UPDATES

Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy.

ADD / REMOVE PRODUCTS AND SERVICES

Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy.

CROSS-SELL / UP-SELL PRODUCTS AND SERVICES

Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy. Insert our copy.

WHY ONESUPPORT IS THE RIGHT PARTNER FOR YOU

et|icon_link_alt|

SERVICE DESIGN EXPERTISE

Our solutions are designed based on the needs of your customers and your business goals.

et|icon_lightbulb_alt|

TRANSFORMATIONAL APPROACH

We apply innovative technology in order to deliver a unique customer experience and maximum efficiency.

fab|fa-pushed|

OUTCOME-BASED BUSINESS MODELS

Our long-term strategic partnerships are based on contractual models which aim to increase the success of our clients.

et|icon_datareport|

DELIVERY CAPABILITIES

We deliver OneSupport quality services with the highest data security and compliance standards.

et|icon_globe|

PIONEERS OF WORK-AT-HOME

With our diverse network of delivery sites, both brick-and-mortar, and Work-at-Home, we provide services in approximately x amount of states, including x.

fab|fa-connectdevelop|

AGILITY AND CUSTOMER CENTRICITY

We are quick to adapt and customize our services to the changing needs of our clients.

OMNI-CHANNEL SOLUTIONS THAT MAKE SENSE FOR YOUR BUSINESS

INSERT SUB-QUOTE

Insert relevant copy in regards to written testimonial for whoever we are capturing as our example to the right. That will go here, Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Let’s Partner Up

Say Hello!

Now you know a little bit about us, we’d really love to talk about you!
How we can help you create new connections with customers and prospects?
No matter your business challenges and opportunities, we’ve got friendly conversation waiting for you!

If you feel more comforable giving us a call,
we can be reached 24/7/365 at (844) 818-3415

Pin It on Pinterest