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Security & Compliance

Stay Ahead
of Risk.

Security and compliance aren't checkboxes — they're woven into every layer of how OneSupport operates. From end-to-end encryption and multi-factor authentication to strict access controls, we ensure your data and systems are always protected. Our solutions are built to meet the highest regulatory standards — including HIPAA, PCI DSS, and SOC 2 — so you can focus on your business, knowing your infrastructure is secure, compliant, and ready for whatever comes next.

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Regulatory Frameworks

Built to Every Standard.

Our infrastructure and operations are designed to meet the most rigorous regulatory requirements — across healthcare, finance, government, and enterprise.

Healthcare
HIPAA Compliant

We safeguard protected health information with HIPAA-compliant solutions — advanced security, detailed reporting, and policy enforcement that keep your systems continuously audit-ready.

Data Security
SOC 2 Compliant

Built on the AICPA's trust principles of security, confidentiality, and processing integrity — keeping your customer data continuously monitored, controlled, and protected.

Audit
SSAE 16 Accredited

SSAE 16–accredited email security, archiving, and continuity — with 24/7 availability, intelligent threat filtering, and real-time protection against evolving email-borne risks.

Encryption
FIPS 140-2

Federally recognized encryption using FIPS-compliant OpenSSL cryptographic modules — securing data in transit, protecting session integrity, and meeting government security mandates.

Cryptography
ECDH Key Agreement

ECDH key agreement ensures session keys are exchanged securely over untrusted networks — delivering forward secrecy, interception resistance, and audit-ready compliance.

Access Control
Two-Factor Authentication

Role-based access controls and TOTP-based 2FA ensure only verified, authorized users reach your systems — adding a critical layer of defense against unauthorized access and breaches.

Security Architecture

Multi-Layer
Protection.

OneSupport's security model is not reactive — it's structural. Each layer is independently hardened and continuously monitored, so a gap at one level never creates exposure at another.

01
Network Perimeter Defense
Advanced firewall rules, intrusion detection, and real-time traffic analysis prevent unauthorized access at the network boundary before threats reach internal systems.
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02
Endpoint Protection & EDR
Next-generation antivirus, device discovery, and Endpoint Detection & Response (EDR) ensure every managed device is continuously monitored, patched, and secured.
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03
Identity & Access Management
Role-based technician access controls, multi-factor authentication, and TOTP protocols ensure only verified, authorized users can reach sensitive systems and data.
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04
Data Encryption in Transit & at Rest
FIPS 140-2 compliant cryptography and ECDH key agreement secure all data across every channel — from internal communications to customer-facing APIs.
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05
Backup, Recovery & Business Continuity
Automated backup schedules, point-in-time recovery, and geographic redundancy protect against data loss and keep operations running during any disruption.
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06
Continuous Compliance Monitoring
Policy enforcement engines and automated auditing tools continuously validate your environment against required compliance frameworks — generating reports on demand.
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Capabilities

Security You Can
See. And Trust.

Threat Intelligence
Real-time threat feeds and behavioral analytics detect anomalies before they become incidents.
24/7 Monitoring
Round-the-clock network, device, and system monitoring with automated alerting and incident response.
Multi-Factor Auth
TOTP-based two-factor authentication and role-based access prevent unauthorized credential use.
Web Protection
Advanced web filtering blocks malicious content, phishing domains, and unauthorized traffic in real time.
Email Security
SSAE 16–accredited filtering, continuity, and archiving protect communications against advanced threats.
Backup & Recovery
Automated backup, point-in-time recovery, and failover ensure your data is always recoverable and operations never stop.
Vulnerability Scanning
Continuous scanning and patch management close security gaps before they can be exploited.
Compliance Reporting
On-demand audit reports, policy documentation, and evidence packages for regulatory submissions across all major frameworks.