Logistics You Can Trust.
Hardware management &
depot services
OneSupport Hardware Management and Depot Services deliver end-to-end hardware support—including imaging, configuration, repairs, replacements, and shipping. We streamline IT logistics, accelerate deployment, and ensure your workforce stays equipped and productive.
Smart Logistics,
Reliable Support.
At OneSupport, we simplify the complex. Our Depot Services for Managed IT provide centralized, end-to-end hardware lifecycle support designed to power a modern, distributed workforce. From initial device imaging to secure disposal, we handle every step with speed, precision, and security—so your teams can stay focused on business priorities, not technical disruptions.
Whether you’re onboarding thousands of remote workers, managing large-scale refresh projects, or maintaining a tight hardware compliance program, our nationwide depot capabilities deliver consistent quality, fast turnaround times, and peace of mind.
services
⚙️ DEVICE IMAGING & CONFIGURATION
Devices are preloaded with operating systems, applications, and security settings—customized to your organization’s needs. Assets are tagged, enrolled in your MDM or EMM, and ready for plug-and-play use.
📦 SECURE WAREHOUSING & INVENTORY MANAGEMENT
We store spare and pre-configured devices in secure, climate-controlled facilities with real-time inventory visibility. Our logistics team fulfills orders on demand, minimizing delays and manual tracking.
🔄 BREAK/FIX & ADVANCED EXCHANGE
Hardware repairs are fast and dependable. We offer hot swaps—shipping a replacement device immediately to reduce downtime, while the faulty device is returned for repair or recycling.
🧭 ASSET RECOVERY & END-OF-LIFE
Ensure compliance and sustainability with certified data destruction, secure disposal, and green recycling. We align with NIST, HIPAA, and environmental standards to protect your business and the planet.
♻️ REFRESH & REDEPLOYMENT
Optimize lifecycle value by reconditioning and reassigning hardware across departments or users. We support seamless transitions, from team growth to seasonal turnover.
🌐 GLOBAL LOGISTICS & FULFILLMENT
From enterprise HQs to remote employees across the globe, we ship kits, peripherals, and fully imaged systems with full tracking, carrier coordination, and delivery confirmation.
🔐 LIFECYCLE REPORTING & COMPLIANCE
Gain visibility with detailed reporting—track assets, SLA performance, device history, and compliance status in one place. Our insights support planning, auditing, and IT governance.