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Former and current OneSupport employees — everything you need in one place. Tax forms, employment verification, health benefits, and direct HR support, handled with respect and precision.
Self-Service Resources
Access payroll records, tax forms, health documents, and benefits — directly, securely, on your schedule.
Your W-2, 1099-SA, and 5498-SA are available via the UKG Employee Self Service Portal. Company short name: 6164294. W-2s are released by January 31st. E-Consent required on first download.
Go to UKG PortalYour username is typically firstname.lastname — same as your Tracker ID. Check your hire email from noreply_ukg@onesupport.com to recover credentials.
Login troubleshootingYour 1095-C is on the PlanSource ESS portal. Note: it is not required to file taxes. For login issues, call PlanSource at (866) 775-4161, Mon–Fri 7am–10pm CST.
Manage your HSA through the PlanSource HSA portal or mobile app. IRS Forms 1099-SA and 5498-SA are available for download there as well.
Need proof of past employment for a loan, background check, or new employer? Submit the form below and a representative will respond within 3–5 business days.
Submit a requestPay stubs and historical records are in UKG Self Service under My Info → My Pay. Available 24/7 — no request needed.
Open UKG portalAccessing Your W-2 in UKG
Follow these steps to download your W-2 from the UKG Employee Self Service portal. E-Consent is required the first time — complete it once and you're set.
Tap the three-line icon (☰) in the upper left of the UKG ESS portal to open the navigation menu.
Select My Info (person icon), then My Pay from the submenu.
My Info → My PaySelect Forms, then W2 to view all available tax years on file.
Forms → W2If prompted, complete E-Consent once before your W-2 becomes downloadable. Only needs to be done once.
Click the document icon with the magnifying glass to view and save your W-2 as a PDF to a secure location.
Portal details and direct contacts
San Marcos, TX 78666
Tax Documents, Clearly Explained
Every form you may need — and exactly where to find it.
Your annual summary of wages paid and taxes withheld. Required to file your federal and state tax return. Available by January 31st in UKG ESS.
Documents that health coverage was offered to you. Not required to file taxes — keep for your records. Available through PlanSource ESS.
Reports HSA funds distributed during the tax year. Required if you used HSA funds. Available on the PlanSource HSA portal and mobile app.
Reports total HSA contributions for the year. Used when computing your HSA deduction. Found alongside 1099-SA in the PlanSource portal.
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Can't Find What You Need?
Submit an inquiry and the right team will follow up within 3–5 business days. Review the self-service sections above first — many questions can be resolved immediately.