Powered by People. Proven by Experience.

OUR
LEADERSHIP

With 30 years of experience, OneSupport delivers exceptional service and insight to every customer engagement. Our dedicated team serves Fortune 500 clients across Enterprise, Public Sector, and Managed IT/Startup industries. What sets us apart is our people — driven by leadership and committed to transforming contact center experiences.

PIONEERS OF THE WORK-AT-HOME MODEL

For over 30 years, OneSupport has helped Fortune 500s and startups transform customer experiences through smart solutions and standout service. As a pioneer of the Work-at-Home model since 1998, our proprietary system powers agile, reliable support—anytime, anywhere. By empowering our people, we deliver world-class service with heart. Because at OneSupport, technology drives efficiency—but people power the experience.

GEORGE YANG

Chief Executive Officer

George Yang serves as the Chief Executive Officer. George has been with OneSupport since 1993 when the company was founded. He has proven to be a vital part of OneSupport’s growth, leveraging his expertise in tactical and strategic decision-making for the company’s overall direction.

ANTHONY HERRERA

President, Board of Directors

Anthony Herrera serves as Chairman of the Board of Directors for OneSupport, and has been the driving force behind the company’s success. Anthony founded the business in 1993 to serve as a level one technical support call center for Dell Computers.

JILL HERRERA

Chief Financial Officer

Jill Herrera serves as Chief Financial Officer for OneSupport. Jill has held this position since 1994. Through Jill’s guidance, OneSupport has achieved significant profitability by making critical financial decisions that are vital to the financial success of the company.

Raymond Perez

Chief Technical Officer

Raymond Perez serves as the Vice President of Technology for OneSupport. He has been with the company since 1997, and has prepared for rapid growth by overseeing the development and deployment of systems and applications designed to enable the flow of information through the organization.

RYAN LOMMEL

Vice President of Sales & Service Delivery

Ryan Lommel is Vice President of Sales & Service Delivery at OneSupport. His expertise in process analysis and optimization has driven the development of sustainable support strategies that enhance customer satisfaction and ensure successful service delivery for OneSupport clients.

ANDREW MCEWEN

Vice President of Operations

Andrew McEwen is Vice President of Operations at OneSupport. Since 2003, he has been instrumental in driving operational excellence and scalable growth. He leads front-line management teams and ensures consistent, high-quality service delivery across key strategic accounts.

JESSY RILEY

Vice President of Finance

Jessy Riley is Vice President of Finance at OneSupport. Since 2006, she has led accounting operations, driving risk mitigation, financial accuracy, and compliance with reporting standards to ensure operational excellence and fiscal integrity.

NICK RILEY

Vice President of Operations

Nick Riley is Vice President of Operations at OneSupport. Since 2008, he has led training, talent development, and recruiting—playing a key role in scaling the organization. Under his leadership, OneSupport has doubled its workforce and significantly reduced employee turnover, driving performance and efficiency.

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Looking for expert Managed IT Solutions, Customer Experience Enhancements, or a cutting-edge Cloud Contact Center? You’re in the right place! Whether you need 24/7 support, tailored guidance, or a complete business solution, our team is ready to help. No hassle, just seamless solutions.

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350 Barnes Drive, ste. 109
San Marcos, TX 78666
(800) 580-3355
info@onesupport.com

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