COVID-19 Update: Our CEO, George Yang, stands strong on behalf of the OneSupport family through routine updates on global health status, employee safety, and the security of our clients.
Products & Core Capabilities
OneSupport solutions are designed based on the needs of your customers and your business goals. We are quick to adapt and customize our services to the changing needs of our clients.
OneSupport’s proven experience in Contact Center outsourcing solutions provides a high level of security, flexibility, redundancy and high quality human resources for businesses, enterprises, and government agencies.
Infrastructure & OneConnect Platform
The OneConnect platform is able to tackle the difficult challenges and precise tasks that can achieve transformative outcomes for customers, with the ability to scale with one-touch solutions and seamless integration of the OneConnect platform.
OneSupport specializes in building business continuity models. Our clients have leveraged a multitude of methods to ensure business continuity and supplement their disaster recovery planning.
OneSupport provides staffing and onboarding support to clients, alleviating individual recruiting challenges and administrative pressures. OneSupport maintains a national pool of qualified candidates to be onboarded on an as-needed basis.
OneSupport is the leader in providing world class solutions for BPO and Contact Center Operations, Network Infrastructure, Business Continuity, and Staffing & Training Supplementation for both the private and public sector, as well as providing Managed IT Services for businesses of all sizes.
For over 25 years, OneSupport has provided business process outsourcing and contact center solutions to Internet Service Providers, IT Startups, and Fortune 500 companies.
- Business Process Outsourcing
- Contact Center Operations
- Built-in Business Continuity
- Omni-Channel Delivery
- Customized Operational Modeling
OneSupport has been a trusted partner of many State Agencies in both times of emergency, as well as daily operations. We provide systems to serve a diverse range of industries from telecommunications, e-government, and healthcare.
- Self-Help Services for Constituents
- Supplemental Agency Support
- Recruiting and Training Supplementation
- Evolving support for Customer Care
OneSupport provides Managed IT solutions for companies of all sizes. Don’t let downtime kill your bottom line. Get back to work quicker with OneSupport and our tenured team of IT professionals who will design, deploy, and provide 24/7 support.
- Managed IT Services
- Managed Service Operations
- Network Management
- IT Helpdesk
A Trusted Experience: OneSupport & LUMOS Networks
OneSupport occupies a unique role in an organization’s Customer Experience Ecosystem. Our philosophy is simple: great customer service requires great people, and a great customer experience leads to better relationships. Facing challenges requires solutions to strengthen the relationship between clients and customers and our wealth of experience allows for rapid adaptability any time a client presents a unique challenge.
350 Barnes Drive
San Marcos, TX 78666