Breaking The Temp Cycle – The Strategic Argument for Outsourcing vs. Temporary Staff Augmentation
Executive Summary: Seasonal volume fluctuations present a familiar challenge for many types of businesses, including those that utilize contact center-based customer care representatives to help meet additional demand. Oftentimes, leaders choose to hire temporary...
Tips for Remote Employees to Stay Healthy and Sane
Today's workforce is experiencing growth and change when it comes to workforce obligations and expectations. The structure of the 9-5 workday has shifted to allow employees a better work-life balance. Now with the spread of Covid-19, millions are working from home....
Why Your Company Should Undergo a Digital Transformation
Businesses are always looking for ways to stay ahead of the competition. Unfortunately, even if you’ve had success in the past, the same strategies don’t guarantee you success in the future—especially if those strategies don’t involve making your business as efficient...
Gmail Account Set up and Management for Seniors
Setting up a Gmail account is quite easy; managing it, on the other hand, is a bit more complicated. With all email platforms, there are a few daily tasks seniors should know how to do. Gmail is a great email platform for seniors because, with a Gmail account, they...
Microsoft Spoofing Scams Are On the Rise
Microsoft has 1.2 billion users worldwide. With that many users, it’s a safe bet that there is a multitude of scams targeting Microsoft accounts. One of the latest Microsoft spoofing scams attempted to hit one of OneSupport’s Technology Advisors recently. Luckily she...
Tech Gifts for Grandparents to Keep Them Connected
If you’re still looking for tech gifts for grandparents, we’ve got some straight off our giveaway list for you to check out. Grandparents need to be connected but also need tech that is easy to use and helpful. Here are a few great gifts for grandparents that you can...
Best Gifts for Remote Workers
Many companies are allowing employees to work remotely, either all or part of the time now that technology allows for this. Whether you have a loved one in your life that works remotely or you have a remote employee that you’re looking to find an excellent gift for,...
OneSupport 12 Days of Christmas Holiday Giveaway
OneSupport is doing 12 days of Christmas holiday giveaway starting Dec. 7, and we've got some great prizes lined up. Each day from Dec. 7 to Dec. 18, we'll release a new video on our YouTube channel. Each video will detail a product review and instructions for how to...
How to Fix a Few Simple Laptop Issues for College Students
Most college students are away from home for the first time. They have newfound independence and rather than call home the moment something goes wrong, students want to try and figure out how to do things on their own. When it comes to laptop issues for college...
Compare iPhone 11 Models: Which Version Is Right for You
Apple has released the newest iPhone, the iPhone 11. The 11, like many of its predecessors, comes different versions for you to choose between. Before you buy, you want to compare iPhone 11 models so you can pick the phone that suits your needs. The 11 and 11 pro max...
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