OneSupport For Business:

MANAGED SERVICES

OneSupport For Business:

MANAGED SERVICES

Managed Services

APPLICATION SUPPORT

SERVER & APPLICATION MONITORING

TRIGGERING EVENTS & ALERTS

CLIENT COMMUNICATIONS

HARDWARE SUPPORT & ESCALATION

OneSupport

The Importance of Managed Services

As the demand of your internal technology staff grows, OneSupport helps you remain focused on strategic business drives while we manage time-consuming issues. Whether its lifecycle replacement of desktops and hardware, pre-acquisition IT due diligence, application or data center migrations, or regulatory compliance checks, our Technology Advisors can help you get the job done right, on budget, and on time. We design solutions that improve your IT performance, simplify your operations and minimize risks to your business, all while helping to reduce operational and capital expenditures.

 

OneSupport

Application Support

OneSupport helps easily manage servers and over 1200 applications including Azure, AWS IaaS, PaaS and SaaS.  With application support, your employees stay on track and are able to work at their maximum performance.  Avoid downtime while OneSupport handles important updates, assess application risk and provides continuous improvements.

 

OneSupport

Server & Application Monitoring

OneSupport monitors the status and performance of custom applications in addition to standard applications. With 24/7 monitoring, OneSupport will detect performance issues and downtime in order to pinpoint any potential issues in either physical and virtual infrastructure environments.  

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Triggering Events, Alerts & Escalations

Using network monitoring and performance alerts, OneSupport gets to the root cause of any issue promptly.  With intelligent, topology-aware network alerts, critical issues are handled with priority 24/7. 

OneSupport

Having Trouble?

OneSupport provides quick ticketing from any screen whenever and wherever you need it.  With our convenient ticket application, we provide insight details and tracking for ease of communication and visibility so you stay in the loop with the latest details and resolutions.  

OneSupport

We have it covered!

OneSupport monitors network devices such as printers, firewalls, routers, switches, uninterruptable power supplies and more. Services include in-depth monitoring of hardware health, performance, and utilization.  Including device details for CPU, temperature, fan, status, memory, power supply, drive status, RAID status, disk status, page count for printers, toner/ink level, printer jams, VPN status, battery levels and more.  

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Password Management

THE IMPORTANCE OF PASSWORD MANAGEMENT

OneSupport password management helps manage risk, shorten incident resolution times and help your business meet compliance guidelines. Keep access in the hands of those who need it and away from those who don’t.  OneSupport manages access to devices, networks, and applications with tools developed and designed to streamline incident resolutions anytime 24/7. Keep productivity up by providing your users a quick way to reset forgotten passwords for their work devices.

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THE IMPORTANCE OF PASSWORD MANAGEMENT

OneSupport password management helps manage risk, shorten incident resolution times and help your business meet compliance guidelines. Keep access in the hands of those who need it and away from those who don’t.  OneSupport manages access to devices, networks, and applications with tools developed and designed to streamline incident resolutions anytime 24/7. Keep productivity up by providing your users a quick way to reset forgotten passwords for their work devices.

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THE IMPORTANCE OF PASSWORD MANAGEMENT

OneSupport password management helps manage risk, shorten incident resolution times and help your business meet compliance guidelines. Keep access in the hands of those who need it and away from those who don’t.  OneSupport manages access to devices, networks, and applications with tools developed and designed to streamline incident resolutions anytime 24/7. Keep productivity up by providing your users a quick way to reset forgotten passwords for their work devices.

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THE IMPORTANCE OF PASSWORD MANAGEMENT

OneSupport password management helps manage risk, shorten incident resolution times and help your business meet compliance guidelines. Keep access in the hands of those who need it and away from those who don’t.  OneSupport manages access to devices, networks, and applications with tools developed and designed to streamline incident resolutions anytime 24/7. Keep productivity up by providing your users a quick way to reset forgotten passwords for their work devices.

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Tab 11

THE IMPORTANCE OF PASSWORD MANAGEMENT

OneSupport password management helps manage risk, shorten incident resolution times and help your business meet compliance guidelines. Keep access in the hands of those who need it and away from those who don’t.  OneSupport manages access to devices, networks, and applications with tools developed and designed to streamline incident resolutions anytime 24/7. Keep productivity up by providing your users a quick way to reset forgotten passwords for their work devices.

OneSupport Managed Services 

If outsourcing conjures up images of off-shore solutions that leave your employees and customers less than satisfied, it’s time to upgrade your IT. OneSupport provides 100% U.S. based support for all the things that you don’t have time to worry about. Let us focus on the background while you focus on the now. OneSupport’s Managed Services drives business further with application management, escalations, client communications, hardware support and more. Running a successful business requires a dedicated team. With 24/7 support, we take the worry out of the technology your business relies on.

The Managed Services Difference

Take the headache of processes and applications out of doing business. Finding the right MSP for your business is key to driving success. Keep your business’s technology up to date and running smoothly so you can focus on doing what you do best.

 

100% US Based Support Keeps Your Business Running Smoothly.

OneSupport provides 100% U.S. based support for all the things that you don’t have time to worry about. Let us focus on the background while you focus on the now. OneSupport’s Managed Services drives business further with application management, escalations, client communications, hardware support and more. Running a successful business requires a dedicated team. With 24/7 support, we take the worry out of the technology your business relies on.

 

 

 

Comprehensive and Secure

Everything Your Business Needs - All in OneSupport.

Compliance & Solutions

Regulatory Compliance

Proactive Solutions

Fully Managed Solutions

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Regulatory Compliance

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Proactive Solutions

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Fully Managed Solutions

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HIPAA Compliant

Safeguard your business with the privacy, security, and integrity of protected health information.

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SOC 2 Type II

Monitor, control and secure your financial framework with SOC 2 compliance.

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SSAE16 Accredited

Protect your business against email-borne threats with intelligent protection and filtering technology.

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FIPS Cryptographic Standards

Security that meets FIPS (9140-2) cryptographic standards utilizing FIPS-compliant open SSL cryptographic modules.

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ECDH Key Agreement

Safeguard shared data between endpoints to help keep communication protected and secure.

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AES 256 Data Encryption

Advanced data encryption that helps keep your business data secure both in transit and at rest.  

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Two-Factor Authentication

Multi-layer authentication that helps keep your business accounts safe from attacks.

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Proactive Server

  • Advanced Server Support
  • Key Application Maintenance
  • Scheduled Preventative Maintenance
  • License & Asset Management
  • Additional Support Billed at Time & Material Rate
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Proactive Workstation

  • Availability Monitoring
  • OS & 3rd Party Patch Management
  • Scheduled Preventative Maintenance
  • Managed Anti-Virus
  • Hosted Anti-Spam
b3lineicon|b3icon-network||Network

Network Support

  • Firewall Management & Maintenance
  • Router & Switch Monitoring
  • Unlimited Remote Support
  • On-Site Support Availability
  • Monthly Network Health Review
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Fully Managed Server Support

  • Includes All Proactive Features Plus:
  • Configuration Management
  • Real-Time Server Optimization
  • Managed Anti-Virus
  • Server Backups
  • Ransomware Protection & Rollback Feature
  • Unlimited Remote Support
  • 750 GB Monthly Server Capacity
  • 250 GB Additional Server Upgrade Availability
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Fully Managed Workstation Support

  • Includes All Proactive Features Plus:
  • Advanced Performance Monitoring
  • Configuration Management & Enforcement
  • Real-time Workstation Optimization
  • Managed Audit
  • Workstation Backup
  • 100 GB Monthly Workstation Capacity
  • 250 GB Additional Workstation Upgrade Availability
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Fully Managed Network Support

  • Firewall Management & Maintenance
  • Router & Switch Monitoring
  • Unlimited Remote Support
  • On-Site Support Availability
  • Monthly Network Health Review

Reduce operational costs with efficient solutions to improve your business IT performance.

Application Support

OneSupport helps easily manage servers and over 1200 applications including Azure, AWS IaaS, PaaS and SaaS.  With application support, your employees stay on track and are able to work at their maximum performance

Server Monitoring

With 24/7 monitoring, OneSupport will detect performance issues and downtime in order to pinpoint any potential issues in either physical and virtual infrastructure environments.  

Triggering Events & Alerts

Using network monitoring and performance alerts, OneSupport gets to the root cause of any issue promptly.  With intelligent, topology-aware network alerts, critical issues are handled with priority 24/7. 

Client Communications

OneSupport provides quick ticketing from any screen whenever and wherever you need it.  With our convenient ticket application, we provide insight details and tracking for ease of communication and visibility so you stay in the loop with the latest details and resolutions.  

Issue Escalation

OneSupport monitors network devices such as printers, firewalls, routers, switches, uninterruptable power supplies and more. Services include in-depth monitoring of hardware health, performance, and utilization.  

Contact Us

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Business Sales

Monday-Friday: 8am – 8pm

Get Started

Ready to make a real change?  Experience IT with OneSupport for Business

Contact Us

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Business Sales

Monday-Friday: 8am – 8pm

Get Started

Ready to make a real change?  Experience IT with OneSupport for Business

What makes us different?

Support, secure, consult and monitor.
We deliver products that work for your business.

We pride ourselves in the service that we provide to customers every day. Our 20+ years of experience has shaped the insight and knowledge that we bring to each engagement. Our team is dedicated to providing the best possible customer experience for our customers. It’s our people that truly make OneSupport special. Resolve your IT challenges today with services you can trust. 

Contact OneSupport @ (877) 588-7437
Business Sales:  Monday - Friday 8am-8pm

Request a Demo

The customer service is outstanding. They’re very apologetic if there’s a problem. They do their best to take care of things. These guys have worked really hard at customer service and professionalism. If you can make the switch, I’d highly recommend it.
Brad Tuttle

TIME Magazine, February 2014

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