OneSupport Managed Services
If outsourcing conjures up images of off-shore solutions that leave your employees and customers less than satisfied, it’s time to upgrade your IT. OneSupport provides 100% U.S. based support for all the things that you don’t have time to worry about. Let us focus on the background while you focus on the now.
OneSupport’s Managed Services drives business further with application management, escalations, client communications, hardware support and more. Running a successful business requires a dedicated team. With 24/7 support, we take the worry out of the technology your business relies on.
Reduce Operational Costs with Efficient Solutions to Improve your IT Performance
OneSupport helps easily manage servers and over 1200 applications including Azure, AWS IaaS, PaaS and SaaS. With application support, your employees stay on track and are able to work at their maximum performance
With 24/7 monitoring, OneSupport will detect performance issues and downtime in order to pinpoint any potential issues in either physical and virtual infrastructure environments.
TRIGGERING EVENTS & ALERTS
Using network monitoring and performance alerts, OneSupport gets to the root cause of any issue promptly. With intelligent, topology-aware network alerts, critical issues are handled with priority 24/7.
OneSupport provides quick ticketing from any screen whenever and wherever you need it. With our convenient ticket application, we provide insight details and tracking for ease of communication and visibility so you stay in the loop with the latest details and resolutions.
OneSupport monitors network devices such as printers, firewalls, routers, switches, uninterruptable power supplies and more. Services include in-depth monitoring of hardware health, performance, and utilization.
350 Barnes Drive
San Marcos, TX 78666